Practice Team

Practice Management

Mr John Isherwood

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and helps to develop extended services to enhance patient care.

Mrs Jane Boswell

Assistant Practice Manager

Jane became the assistant practice manager in February 2019 having previously work in the practice in several roles, latterly that of lead receptionist.

Administration

Vicky

Catherine

Patient Coordinators

Tara Yaxley

Lead Patient Coordinator

Georgina

Tracey

Caroline

Laura

Kristy

Sally

Sonia

Lyn

Mark

Anita

Patient coordinators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Patient coordinators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Alyson

Vanessa

Pharmacists

Mr Graham Chapman

Graham graduated from the UEA School of Pharmacy in 2009, subsequently qualifying and registering as a pharmacist in 2010 after completion of his preregistration year in community pharmacy. He continued working in community pharmacy for Boots for 6 years and during this time completed a post graduate diploma in pharmacy practice.

Graham started as a member of our practice team in 2016 and has since completed an independent prescribing course.

In his free time he regularly plays and watches football, possessing a Norwich City season ticket. He is a keen traveller and always likes to have a future trip planned.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.